Dental advisory and consulting by
Kylie Robb.
The regulatory landscape keeps moving. The right thinking moves with it.
The trigger is different for everyone. For some, it is a regulatory concern or a stakeholder raising questions. For others, it is the recognition that infection risk sits at the intersection of clinical quality, organisational reputation, and board-level accountability. Either way, you’re in the right place.
Niche Dental works alongside dental practices, DSOs, associations, and public and private health settings to strengthen clinical governance, manage infection risk, and build practice management systems that perform at every level of an organisation.
Let’s get it sorted.
“When Kylie and I started working together,
our key challenge was unpacking the relevant Standards
and translating them into something that was dentally relevant,
practical for an office-based sterilisation unit,
and aligned with both our operational and business needs.
The strategic action plan provided our executive team
with clear, practical solutions that supported our goals
for achieving and maintaining compliance.
I would describe Kylie to peers as knowledgeable, reliable,
and outcomes-focused, with a strong understanding
of dentistry and infection control
and simply great to work with.”
Dr Aus Hmud
State Clinical Leader NSW/QLD
Pacific Smiles Group
Who we work with.
Niche Dental works with the organisations that cannot afford to get clinical governance wrong:
What we do.
H4 AS 5369 Gap Analyses.
A structured, independent assessment of your current infection prevention systems measured against AS 5369:2023,AS 5369:2023 Amd 1:2026 and other publications that outline accepted approaches to infection prevention. Kylie works directly alongside your team to identify gaps, clarify obligations, and develop a prioritised action plan.
This engagement covers:
- Assessment of current infection prevention systems against AS 5369:2023 and AS 5369:2023 Amd 1:2026
- Identification of gaps and areas of risk
- Clarification of professional obligations for your setting
- A clear, prioritised action plan to close the gaps
- Practical guidance on implementation
H4 Regulatory Remediation.
When a Dental Board, OHO, or Dental Council inquiry puts your reputation on the line, you need someone with the depth and experience to help you navigate it. These engagements are handled with discretion, clinical rigour, and a steady hand.
Kylie provides support across:
- Interpreting Dental Board, OHO, and Dental Council audit findings
- Proactive leadership with interpreting audit checklists
- Support with actioning any identified deficiencies during an audit
- Developing and implementing remediation plans
- Rebuilding infection prevention systems to meet current standards
H4 Dental Clinical Governance Consulting.
For DSOs and practice groups that need a strategic partner to strengthen clinical governance frameworks, infection risk management systems, and dental practice management structures across multiple sites.
Kylie works alongside your leadership team across:
- Clinical governance framework development and review
- Infection risk management across multiple sites and teams
- Cross infection control in dentistry systems and consistency audits
- Leadership support for building a culture of clinical excellence across your organisation
H4 Corporate Training Solutions.
Scalable infection prevention training for organisations that need consistent education across a large workforce, built around your operating model and your teams rather than delivered as a one-size-fits-all program.
Designed for organisations that need to embed:
- Train-the-trainer programs for internal clinical leaders
- LMS-ready infection prevention and control content
- Sterilisation of dental instruments training at scale
- Development of infection control manuals and documentation across multiple sites
- Dental accreditation requirements met consistently across the organisation
H4 Accreditation Support.
Get accreditation off your desk with clear and supportive leadership to get it done.
This engagement covers:
- Preparation for primary and community healthcare standards accreditation
- Mandatory training requirements for dental practice accreditation
- Gap identification and remediation ahead of assessment
- Ongoing support to maintain accreditation readiness across the organisation
- Practical guidance aligned to current Dental Board of Australia obligations
Why Niche Dental.
Choosing the right advisory partner is its own kind of clinical governance decision.
Kylie Robb built Niche Dental on twenty years of experience across every level of the dental system:
- Advisory roles for the Australian Commission on Safety and Quality in Health Care.
- A non-executive directorship at the Australasian College for Infection Prevention and Control during the COVID-19 pandemic.
- An academic appointment at the University of Sydney’s School of Dentistry.
- Presenting on infection prevention and control in dentistry at the World Health Organization.
- Twenty years supporting thousands of practice teams across Australia.
Kylie understands dental practice management and clinical governance from the inside and brings that to every engagement as a strategic partner.
A note on mandatory reporting.
Kylie is often asked whether she holds registration as a dental practitioner. It is a welcome question and reflects exactly the kind of due diligence organisations should exercise when inviting an external consultant to work alongside their teams.
In most Australian states and territories, registered practitioners hold a legal obligation to report certain matters identified during a clinical visit or engagement. Strategically, Kylie does not hold these mandatory reporting obligations. This is one of the reasons she has spent over a decade building postgraduate qualifications and independent quality and safety leadership experience across dental organisations in Australia.
Kylie is trusted by government and accreditation agencies, universities, dental service organisations, public and private settings, and dental associations across Australia.
What working with us looks like.
Every engagement begins the same way and follows the same approach, whatever the scope or complexity.
Advisory engagements are selective and considered on a case-by-case basis. If you’re not sure whether this is the right fit, the easiest thing to do is reach out and have a conversation.
Frequently asked questions.
What types of organisations do we work with?
Dental service organisations, group practices, specialists, individual practices, dental associations, universities, supply distributors, dealers, public and private health settings, and government and accreditation agencies. If your organisation needs responsible infection risk management in dental practice or dental clinical governance at any scale, we can help.
Are advisory engagements available nationally?
Yes. We work with organisations nationally on everything from dental practice management consulting to large-scale infection prevention systems reviews. Get in touch to talk through what you need.
How long does a gap assessment take?
For a single practice, usually a couple of hours, but this depends on the size and complexity of your organisation. AS 5369 gap assessments are scoped to your specific setting and dental accreditation requirements. Get in touch and we can give you a realistic picture of what’s involved.
Do we work with practices currently under investigation?
Yes. Kylie works with practitioners who think they might have a regulatory audit due to a complaint and those who have been audited and need clear leadership urgently. All support is confidential and handled with discretion.
Can we develop training content for our LMS?
Yes. Niche Dental develops LMS-ready content and train-the-trainer programs for organisations that need infection prevention embedded at scale. Get in touch to discuss your content requirements.
We know you’d rather be somewhere else.
Give us one hour.
Ready to raise the standard across your organisation?
So are we.
